Privacy Policy

At TrueCanadaCrafts, we are committed to respecting your privacy and protecting your personal information. Our dedication to crafting luxury artisanal goods extends beyond our products; it also encompasses how we handle your data. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information.

We may collect personal information when you place an order, subscribe to our newsletter, or interact with our website. The types of information we collect may include your name, email address, phone number, and shipping address. This information is essential for fulfilling your orders and providing you with a seamless shopping experience.

TrueCanadaCrafts utilizes the information collected to enhance your experience with our luxury products. We may use your data to process transactions, send you updates about your order, and communicate promotional offers that align with your interests. Our goal is to ensure that every interaction you have with us feels tailored and luxurious.

We value your trust, and as part of our commitment to privacy, we ensure that your personal information is stored securely. We implement various security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our systems are designed to safeguard your information while you shop and interact with our brand.

TrueCanadaCrafts does not sell or rent your personal information to third parties. We may share your information with service providers who assist us in running our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. This includes payment processors and shipping companies necessary for fulfilling your orders.

You have the right to access and update your personal information at any time. If you wish to review, modify, or delete your data, you can contact us directly at complaints@truecanadacrafts.com . We are committed to ensuring that your information is accurate and up-to-date.

As part of our luxury experience, we may occasionally send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of these communications at any time by following the unsubscribe instructions included in each email.

Our website may contain links to other sites not operated by TrueCanadaCrafts. We do not control these third-party sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external sites you visit to understand their information practices.

TrueCanadaCrafts reserves the right to update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on our website. We encourage you to review this page frequently to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy or our data practices, please do not hesitate to reach out to us at +1 (416) 298-7997 or via email at complaints@truecanadacrafts.com . Your privacy is important to us, and we are here to assist you.

GDPR Compliance at TrueCanadaCrafts

At TrueCanadaCrafts, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the General Data Protection Regulation (GDPR). As a purveyor of luxury artisanal goods, we understand the importance of trust and transparency in our relationship with our customers.

We collect personal data only when necessary to fulfill your orders and enhance your shopping experience. This includes information such as your name, email address, phone number, and shipping address. We ensure that all data collection practices comply with GDPR guidelines, ensuring that your information is secured and used responsibly.

TrueCanadaCrafts implements stringent measures to protect your personal data from unauthorized access, loss, or theft. Our security protocols are designed to safeguard your information, ensuring that your experience with us is both luxurious and safe. We regularly review our data protection practices to adapt to evolving regulations and industry standards.

Under GDPR, you have the right to access the personal data we hold about you. If you wish to request this information, please contact us at complaints@truecanadacrafts.com . We are committed to providing you with clear and concise information regarding your data upon request.

Additionally, you have the right to request the rectification of any inaccurate personal data we may hold. If you believe any of your information is incorrect or outdated, please reach out to us via email or phone at +1 (416) 298-7997, and we will promptly address your concerns.

TrueCanadaCrafts respects your right to data portability. You may request a copy of your personal data in a structured, commonly used and machine-readable format. This allows you to transfer your data seamlessly to another service, should you wish to do so.

We also recognize your right to erasure, commonly referred to as the "right to be forgotten." If you wish to have your personal data deleted from our records, please inform us, and we will take the necessary steps to comply with your request, as long as it aligns with our legal obligations.

Your consent is paramount in our data processing activities. When you provide us with personal information, you are giving us permission to use it for the specific purposes outlined at the time of collection. Should you wish to withdraw your consent at any time, please contact us, and we will respect your decision.

TrueCanadaCrafts is committed to transparency in our data processing activities. We will inform you of any changes to our privacy policy that may affect your personal data. We encourage our customers to periodically review our policy to stay updated on how we are protecting your information.

For any additional inquiries or concerns regarding our GDPR compliance, please do not hesitate to reach out to us. Our dedicated team is here to assist you, ensuring that your experience with TrueCanadaCrafts remains as enjoyable as our luxury artisanal products.